Email is the best way to reach us and the fastest way to get an order-related issue resolved.
- Email: support@protidehealth.com
- Open a ticket: Open a support ticket
What to include
Your order number, the email address on your account, and a short description of the issue. If you used a different email for billing, please include that too. For damaged or incorrect items, attach photos of the product and packaging.
Only official channels
protidehealth.com is our only official store, and support@protidehealth.com is our only support address. We do not sell or provide support through Telegram, WhatsApp, Amazon, eBay, social media, or any other marketplace or reseller. Any account claiming to be Protide Health elsewhere is not affiliated with us.
Card details are never requested by email or any other channel. All payments go through the secure checkout on our website.
Fastest option: open a support ticket. It goes straight to our team with your order details attached, and we aim to respond within 24 hours.